Microsoft 365 Enterprise Administrator MS-900, MS-102

• Principles of cloud computing
• Benefits of and considerations for using cloud, hybrid, or on-premises services
• Factors that drive organizations to move to the cloud

• Overview of Microsoft 365
• Describe Office 365, Microsoft 365, and Windows 365.
• Hybrid working strategies, flexible working strategies, and frontline workers
• Pricing model for Microsoft cloud services
• Describe the available base licensing and management options

• Creating Microsoft 365 tenant
• Microsoft 365 Admin Center
• Configuring Organization settings
• Billing and License management options including billing payment methods
• Microsoft 365 User portal and settings

• Manage your business with Microsoft 365
• Compare the capabilities of Windows 365 and Azure Virtual Desktop
• Deployment and release models for Windows-as-a-Service (WaaS)
• Deployment and servicing methods for Microsoft 365 apps
• Simplify device management with Microsoft Endpoint Manager
• Get more done and stay secure with Windows 10

• Cloud identity, on-premises identity, and hybrid identity concepts
• Azure Active Directory and Azure Identity
• Manage user accounts and licenses in Microsoft 365
• Create and manage guest users
• Manage groups in Microsoft 365

• Explore identity synchronization
• Plan for Azure AD Connect implementation
• Configuring Custom Domain
• Implement Azure AD Connect
• Manage synchronized identities
• Monitor synchronization by using Azure AD Connect Health
• Troubleshoot synchronization, including Azure AD Connect and Azure AD Connect cloud sync

• Microsoft 365 Apps including Word, Excel, PowerPoint, Outlook, and OneNote
• Work management capabilities in Microsoft 365 including Project, Planner, Bookings, and ToDo (Tasks)
•  Deploy Microsoft 365 Apps

• Collaboration capabilities in Microsoft 365
• Business class email and calendaring solutions with Microsoft Exchange Online
• Managing Exchange Online recipients and permissions

• Overview of SharePoint Online
• Creating and Managing SharePoint site collections
• Managing SharePoint online settings
• Managing OneDrive for Business

• Managing Yammer for Enterprise
• Overview of Microsoft 365 Teams
• Creating and Managing Microsoft Teams
• Managing Microsoft Teams Policies and settings

• Implement and manage authentication methods, including Windows Hello for Business, password less, tokens, and the Microsoft Authenticator app
• Implement and manage self-service password reset (SSPR)
• Implement and manage Azure AD Password Protection
• Implement and manage multi-factor authentication (MFA)
• Investigate and resolve authentication issues

• Configuring Roles with administrative access
• Manage delegation by using administrative units
• Implement privileged identity management for Azure AD roles
• Implement and manage Azure AD Identity Protection
• Conditional access

• Security principles for Microsoft 365
• Threat protection solutions in Microsoft 365
• Microsoft Secure Score benefits and capabilities
• Microsoft’s privacy principles and Management 
• Service Trust portal – data residency to ensure regulatory compliance.

• Microsoft 365 Compliance Manager
• Compliance Scores, and the benefits that they can provide to an organization
• Information protection, governance options and data loss prevention (DLP)
• Insider risk management solutions
• Auditing and eDiscovery solutions

• Describe the capabilities of Viva Insights
• Reports available in the Microsoft 365 Admin center
• Reports available in the Microsoft 365 Admin center and other admin centers

• Private, public preview, and general availability (GA) options
• Service level agreements (SLAs)
• Microsoft product support and service improvements
• Microsoft 365 Roadmap portal

• Monitoring Microsoft 365 service health
• Troubleshooting Microsoft 365
• Managing Microsoft 365 users and groups with Windows PowerShell

A Microsoft 365 Enterprise Administrator manages and optimizes an organization’s Microsoft 365 environment, ensuring smooth operations, security, and collaboration across the suite’s applications.

To become a Microsoft 365 Enterprise Administrator, acquire the necessary skills and certifications, such as MS-900 and MS-102, which validate your expertise in managing and optimizing the suite.

The MS-900 certification establishes a foundational understanding of Microsoft 365, enhancing your credibility and paving the way for more advanced certifications and career opportunities.

Yes, hands-on experience is crucial for understanding the practical aspects of managing Microsoft 365 services effectively. Practice in a sandbox environment or through real-world scenarios to gain valuable experience.

Microsoft provides official documentation, blogs, and community forums to stay informed about the latest features, updates, and best practices within the Microsoft 365 ecosystem.

Implementing multi-factor authentication, data loss prevention policies, and threat protection measures are some of the recommended best practices to ensure security within Microsoft 365.